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FACEmed is a CQC Regulated Medical, Dental and Surgical Centre with strict Infection Control Policies and Procedures in place. In addition, FACEmed has contracted the services of Infection Prevention Solutions Limited, the UK’s Market Leader in Infection Prevention and Control support services.

For a copy of our full infection control external audit and/or policy, please don’t hesitate to contact our internal Infection Control Leads Ema (Surgical) or Sarah (Dental) on 01268 833680.

The overall result of our most recent annual external audit of Infection Prevention and Control at FACEmed is 99% (August 2023) – a score which we are extremely proud of and work hard to maintain at all times.

 FACEmed’s Commitment to Cleanliness

  • Treat patients in a clean and safe environment and minimise exposure to healthcare associated infections.
  • Provide a well maintained, clean and safe environment, using the most appropriate and up-to-date cleaning methods and frequencies.
  • Maintain fixtures and fittings to an acceptable condition to enable effective and safe cleaning to take place regularly.
  • Allocate specific roles and responsibilities for cleaning, linked to infection prevention and control, that are underpinned by strong, clear leadership that encourages a culture where cleanliness matters.
  • Have clinical leads who will establish and promote a cleanliness culture across their organisation.
  • Constantly review cleanliness and improve performance.
  • Take account of your views about the quality and standards of cleanliness by involving patients and visitors in reporting and monitoring how well we are doing.
  • Provide the public with clear information on any measures which they can take, to assist in the prevention and control of healthcare associated infections.
  • Provide the public with clear and precise information relating to the potential risk of contracting a healthcare associated infection. This will include highlighting other helpful information sources so that patients and public can access up to date local data.
  • Provide structured and pro-active education and training to ensure all our staff are competent in delivering infection prevention and control practices within the remit of their role.
  • Design any new facilities with ease of cleaning in mind.

We ask our Patients and Visitors to:

  • Follow good hygiene practices which are displayed in and around the center.
  • Tell us if you require any further information about cleanliness or prevention of infection.